03.01.06
Do your homework:
Not all contract manufacturers are created equal. This is why it is increasingly important for a potential customer to do his/her homework up front to find the contract manufacturer that meets the particular qualifications for the finished product you want produced. Those looking for a contract manufacturer must be very thorough in their research. When you are searching for a contract manufacturer it is not a question of whether they will be able to make your product and put it in a package, you also have to make sure they have the right equipment, expertise, customer/technical service team and all the appropriate certifications.
Pay attention to manufacturing history and reputation:
It is important to know how long a particular company has been in business because it is an indication of how smoothly you can expect the transaction to go. It is also crucial to choose a contract manufacturer that is familiar with manufacturing, packaging, storing and handling dietary supplements or functional foods/beverages. With regard to supplements, some experts believe it might even be more advantageous to work with a contract manufacturer that has a history in the pharmaceutical market because they see the pharmaceutical business as very similar to the dietary supplement business from a manufacturing perspective. It is also likely they have all of the appropriate certifications in place. Also, try to get a pulse on their reputation. Talk to companies that have enlisted the services of contract manufacturers with which you are seeking a partnership. This will give you an idea of how they do business.
Squeeze your manufacturer for information:
Often contract manufacturers are seen as experts in the markets in which they operate. They are on the forefront of the latest trends because they speak with scores of ingredient and consumer goods companies on a daily basis. They are also very current in their understanding of the latest regulations and legal requirements.
Approach a contract manufacturer with realistic expectations:
In developing a relationship with a contract manufacturer, it is critically important to develop realistic expectations and be honest about needs and capabilities from the very beginning. While many companies pay homage to quality, sometimes price models and delivery schedules can get in the way of that, so understanding these elements and being comfortable with them early on is really essential for both parties.