ESSENTIAL DUTIES AND RESPONSIBILITIES
• Responsible for the selling efforts required to defend, grow and expand nutraceutical, food and beverage ingredient sales.
• Makes sales calls within account list articulating company direction, seeking growth opportunities and identifying ways to solve customer problems.
• The candidate must be available for local and air travel. It is expected that the salesperson will make frequent contact with the customers and provide the necessary feedback to the organization.
• Listen to and understand the customer; anticipates the customer’s needs and gives highest priority to customer satisfaction. Listens and responds quickly, accurately to customer needs; makes extra effort to follow-up; empathizes with customer problems or requests- takes responsibility for handling specific customer problems/demands
• Monitors and analyzes territory sales progress vs. territory budget.
• Responsible for implementing product/pricing strategies and answering non-routine business and technical questions with customer base.
• Visits customers with the Chief Commercial Officer, Technical sales Manager or other sales support to advance strategic business objectives, to satisfy and support the sales effort.
• Motivate and support CSR personnel.
• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates, and develops sales campaigns to accommodate goals of company.
• Identify ongoing industry trends early on by visiting customer, following trade literature and attending conferences so as to best capitalize on market opportunities with the products and technology of the strategic business units.
• Create call reports for each customer contact identifying products, volumes, pricing and additional critical market information.
• Keeps informed of competitive market environment and competition to maximize industry-selling opportunities.
• Prepare a monthly product and revenue report on performance vs. budget.
• Keeps informed of competitive market environment and competition to maximize industry-selling opportunities.
• Analyzes performance of customers to determine the need for additional targeted selling efforts.
• Coordinates liaison between sales department and other sales related units.
• Works closely with marketing to prepare magazine advertisements, technical literature and PR releases by working with both outside agencies and various internal departments to promote the products and increase customer awareness, consistent with the overall product strategy.
• Work closely our customers to articulate our direction and seek growth opportunities, implement product and pricing strategies and answer non-routine business and technical questions.
Desired Skills and Expertise:
Education and Experience:
• College Degree, BA or BS in Life Sciences or Business preferred
• 5 - 7 years direct selling experience; Natural products/pharmaceutical commercial experience preferred
• Interpersonal skills
• Candidate must be passionate about satisfying customer needs
• Candidate must have the ability to validate and qualify customer opportunities
• The Sales Manager must be a supportive team player
• The incumbent must be able to find and influence the decision - maker within a customer’s organization
• The incumbent should have strong communication skills and be computer literate
• Ability to lead