Mr. Balzer points out that as recently as 2011, it appeared that this “health” trend might have run its course, but then more Americans started to say they would like to cut back or avoid gluten in their diet. With the latest information collected from NPD’s Dieting Monitor, a greater portion of the adult population is interested in cutting back on or avoiding gluten in their diet than ever before reported.
Interest in gluten-free menu items at restaurants is also growing. In NPD’s CREST foodservice market research, which tracks daily how consumers use restaurants, consumers are asked if they ordered something off the menu that was listed as high protein, whole grain, sugar-free, or described in another way. The incidence of consumers ordering food described on the menu as gluten-free or wheat-free has grown over time and is now more than double what it was four years ago – accounting for over 200 million restaurant visits in the past year.
“The number of U.S. adults who say they are cutting down on or avoiding gluten is too large for restaurant operators to ignore,” says Bonnie Riggs, NPD restaurant industry analyst. “Restaurant operators and marketers can find opportunities to address consumer needs when it comes to their growing interest in cutting down on or avoiding gluten, like training staff to accurately answer customer questions, using symbols on menus and menu boards to highlight items that are gluten-free, as a way to extend consumer awareness and confidence in ordering.”

